now owner rupert murdoch calls these new allegations deplorable, unacceptable and says news corporation will once again cooperate with police. thousands of citizens may have been victimized, and the paper is accused of paying police for information. but triggering the most outrage, allegations it hacked into the voice mail of 13-year-old millie dowler, abducted and murdered in 2002 while she was missing. and deleted messages as her voice mail filled up, which gave her family false hope she was alive. now a day before the six-year anniversary of the london terrorist bombings, families of those victims are hearing they, too, may have been hacked. >> i thought we were in a dark place and i didn't think we could get darker. >> interestingly enough, in america, we don't have this kind of journalism yet, and hopefully the american taste level is still such that it agrees this is just a bridge too far. >> reporter: at a time when news outlets face fierce competition, a tabloid that sells 35 million copies a year is finding the most shocking scandal of all right now comes from its own news room